Privacy Policy

Brightside Wash
Effective Date: May 21, 2021
Location:

Toronto, Ontario, Canada

1. Information We Collect

We collect two types of information:

a) Personal Information

When you contact us, request a quote, or schedule a service,

we may collect:

Full Name

Phone Number

Email

Address

Service Address

Any messages or notes you submit through our contact forms

b) Usage Data

We also collect certain non-personal information automatically when you interact with our website, including:

IP Address

Browser type and versionDevice

typePages visited and time spentReferring website or linkDate and time of visit

2. How We Use Your Information

We use the information we collect for the following purposes:

To respond to your inquiries and provide requested services

To generate quotes and schedule service appointments

To improve website functionality and user experience

To send service updates, promotions, or important notices (only if you opt-in)To maintain internal records for customer support and invoicing

3. Sharing Your Information

We will never sell or rent your personal information. We may share your data in the following limited situations:

Service Providers: We may use trusted third-party partners (such as email platforms or scheduling tools) to help us operate effectively. These partners are required to keep your data secure and confidential.Legal Requirements: We may disclose your data if required by law or in response to valid legal processes, such as a subpoena or court order.

4. Cookies & Analytics

Our website uses cookies and similar technologies to improve user experience and collect analytical data.

These may include:

Google Analytics for website performance insightsSession cookies to maintain site preferences

You can disable cookies in your browser settings, but some site features may not function properly.

5. Your Rights and Choices

You have the right to:

Access, update, or correct your personal dataRequest deletion of your data from our systems

Opt out of promotional communications at any time. Withdraw consent where processing is based on consent

To make a request, please contact us at

[email protected]

.

6. Data Security

We implement reasonable physical, electronic, and administrative safeguards to protect your personal information.

This includes:

SSL encryption for website formsSecure data storage systemsLimited access by authorized personnel only

However, no online method is 100% secure, and we cannot guarantee absolute data protection.

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of these third-party websites.

We encourage you to review their privacy policies independently.

8. Children’s Privacy

Our website and services are not intended for individuals under the age of 13.

We do not knowingly collect personal data from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations.

When we do, we will revise the “Effective Date” at the top of this page.

We recommend reviewing this policy periodically.